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Privacy Policy

Effective Date: 03/02/2025

At BasisTools.com (the “Website”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website and purchase our products. By accessing or using BasisTools.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We collect personal information that you voluntarily provide when you:

  • Create an account.
  • Place an order.
  • Sign up for our newsletter.
  • Contact us through forms or customer service.

This may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details
  • Any other information you provide when interacting with our Website.

1.2 Payment Information
When you make a purchase, we collect payment information (credit card details, billing address, etc.), which is securely processed by our payment processors. BasisTools.com does not store your complete payment details on our servers.

1.3 Automatically Collected Information
When you visit our Website, certain information is collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on pages
  • Referring website or search engine
  • Date and time of access

We use cookies and similar tracking technologies to collect this data and enhance your shopping experience.

2. How We Use Your Information

2.1 Personal Information
We use your personal information to:

  • Process and fulfill your orders.
  • Provide customer service and support.
  • Send order confirmations, shipping updates, and account notifications.
  • Send promotional offers, newsletters, and marketing communications (you can opt-out at any time).
  • Improve our Website’s content, features, and user experience.
  • Comply with legal requirements.

2.2 Payment Information
Your payment information is used solely to process transactions and prevent fraudulent activities.

2.3 Automatically Collected Information
This data helps us:

  • Improve Website performance and design.
  • Analyze visitor trends and preferences.
  • Deliver personalized product recommendations and advertisements.
  • Monitor security and prevent abuse.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your personal information with:

  • Service Providers: We partner with trusted third parties to handle order fulfillment, payment processing, shipping, marketing, and Website hosting. These partners are only given the information necessary to perform their services and are required to protect your data.
  • Legal Obligations: We may disclose your personal information if required by law, court order, or legal process, or if we believe disclosure is necessary to protect our rights, enforce our policies, or detect and prevent fraud.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission method over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction
You may request access to your personal information or request corrections by contacting us through the Contact Us page.

5.2 Opt-Out of Marketing
You can opt-out of marketing emails by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

5.3 California Residents (CCPA)
If you are a California resident, you have the right to:

  • Know what personal information we collect, disclose, or sell.
  • Request the deletion of your personal information.
  • Opt-out of the sale of personal information (BasisTools.com does not sell personal data).

5.4 European Economic Area (GDPR)
If you are located in the EEA, you have rights to:

  • Access, update, or delete your personal data.
  • Restrict processing of your personal data.
  • Object to processing based on legitimate interests.
  • Data portability rights.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to:

  • Enhance your shopping experience.
  • Remember your preferences.
  • Analyze traffic and usage patterns.
  • Show targeted advertisements.

You can manage or disable cookies through your browser settings, but disabling them may affect your Website experience.

7. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page, and the effective date will be revised. We encourage you to review this page periodically.

9. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us through the Contact Us page on our Website.

Legal Compliance
BasisTools.com complies with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

By using BasisTools.com, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

Last Updated: 03/02/2025