Terms & Conditions
Effective Date: 3/19/2025
Welcome to BasisTools.com (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our website https://basistools.com (the “Website”) and any services or products provided by us. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.
1. Use of the Website
1.1 Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use this Website. By using the Website, you represent that you meet these requirements.
1.2 Account Registration: Some features on our Website may require account creation. You are responsible for maintaining the confidentiality of your account information and for any activities conducted under your account.
1.3 Prohibited Conduct: You agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Attempt to gain unauthorized access to any part of the Website.
- Copy, reproduce, or exploit any content without permission.
2. Intellectual Property Rights
2.1 Ownership: All content on the Website, including text, graphics, logos, images, videos, and software, is owned by BasisTools.com or its licensors and is protected by copyright, trademark, and other intellectual property laws.
2.2 Restrictions: You may not modify, reproduce, distribute, or create derivative works from any content on the Website without prior written consent.
3. Orders and Payments
3.1 Order Acceptance: All orders placed through the Website are subject to acceptance and availability. We reserve the right to cancel or refuse an order at our discretion.
3.2 Pricing: Prices are listed in U.S. dollars and are subject to change without prior notice. We are not responsible for pricing errors, and we reserve the right to cancel any orders placed at an incorrect price.
3.3 Payment Methods: Payments must be made at the time of purchase using accepted payment methods on our Website. You authorize us to charge your selected payment method for all amounts due.
4. Shipping and Delivery
4.1 Shipping Policy: We ship to locations specified on the Website. Shipping costs and estimated delivery times will be displayed at checkout.
4.2 Delivery Delays: We are not responsible for shipping delays caused by carriers, weather, or other factors beyond our control.
4.3 Lost or Stolen Packages: Once an order is shipped and marked as delivered, we are not responsible for lost or stolen items. Please contact the shipping carrier for assistance.
5. Returns and Refunds
We’re so convinced you’ll absolutely love our products that we’re offering a 30-day risk-free money-back guarantee. If you are not satisfied with your order for any reason, you can return the product for a refund within 30 days of purchase.
5.1 Proof of Purchase
To complete your refund, you must provide proof of purchase, such as a receipt or purchase order. We will not issue refunds without proof of purchase.
5.2 Sale and Clearance Items
Only regular-priced items are eligible for a refund. Sale or clearance items cannot be returned.
5.3 Shipping Returns
Before returning an item, you must contact us first. Returns should be mailed back to the original warehouse.
- You are responsible for paying all shipping costs for returned items.
- Shipping costs are non-refundable.
- Ensure the product is properly packaged to avoid damage in transit. If the item is damaged or used beyond reasonable inspection, we may deny a refund.
5.4 Contact for Returns
For any questions regarding returns, please contact us at:
📧 support@basistools.com
6. Limitation of Liability
6.1 Disclaimer: The Website, products, and services are provided “as is” and “as available” without any warranties, either express or implied.
6.2 Liability Limitation: To the fullest extent permitted by law, BasisTools.com is not liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, data loss, or service interruptions.
7. Indemnification
You agree to indemnify, defend, and hold harmless BasisTools.com, its affiliates, employees, and agents from any claims, damages, or liabilities arising from:
- Your use of the Website.
- Your violation of these Terms.
- Any third-party claims arising from your actions.
8. Termination of Use
8.1 Termination by Us: We reserve the right to suspend or terminate your access to the Website at any time without notice if we believe you have violated these Terms.
8.2 Termination by You: You may discontinue use of the Website at any time. Any provisions of these Terms that should survive termination will remain in effect.
9. Governing Law and Dispute Resolution
9.1 Governing Law: These Terms shall be governed by the laws of the United States, without regard to conflict of law principles.
9.2 Dispute Resolution: Any disputes arising under these Terms shall be resolved exclusively through binding arbitration in [Insert Location] in accordance with the rules of the American Arbitration Association.
10. Changes to Terms & Conditions
10.1 Modifications: We reserve the right to update or modify these Terms at any time. If changes are made, we will post the updated Terms on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.
11. Contact Information
If you have any questions, concerns, or complaints regarding these Terms, you can contact us at:
Last Updated: 3/19/2025